ListeningQuestion 361 of 460

Man: Hi, I'd like to return this jacket. It's too small. Woman: Do you have the receipt with you? Man: Yes, here it is. I bought it last Saturday. Woman: Thank you. You can exchange it for a larger size, but we only give refunds within three days. Man: Today is Thursday, so it's too late for a refund. Fine, I'll get a bigger size, then.

Question: What does the man finally do?

  1. Get his money back
  2. Wait for a blue jacket
  3. Come back next Saturday
  4. Exchange it for a larger size
Show answer

Correct answer: Exchange it for a larger size

He bought it on Saturday and today is Thursday, which is more than three days. A refund is not possible, so he exchanges it for a larger size.

Test structure: ETEC information about STEP

Practice listening

Questions last reviewed: 21 October 2026